Do You Provide Accident and Recovery Services?

When you rent a car in Dubai, one of the main concerns is what happens in case of an accident. At that time Moosa Rent A Car provides accident and recovery service for your comfort and reliability. Moreover, it is vital to keep in mind we offer services with specific terms and conditions. Below is the complete guide that is important for you to know. 

Immediate Assistant for Accident

Moosa Rent A Car provides 24/7 accident assistance as it is part of our services. Furthermore, if you face this situation like an accident then do the below process:

Report the Incident

It is vital for the renter to notify about an accident to our company and Dubai police. 

Obtain a Police Report

Always remember to obtain a valid police report as it is helpful in the process of insurance claims. 

Contact Customer Support

Whether you are a resident or visitor, it is good to share the details with us and get assistance. 

Recovery Services for Breakdown

In case of rental car breaks down, Moosa Rent A Car provides the comfort of vehicle recovery services. Moreover, our company will replace the car and fix the Minor issues like flat tires or battery failures.

Coverage Depends on Insurance

The level of accident and recovery sport normally depends on the insurance package that you select: 

Basic Insurance

It is the type of insurance that covers third party liability. Furthermore, it may not include recovery services for renters. 

Comprehensive Insurance

This insurance offers extensive coverage that normally includes vehicle recovery and repairs. 

Fees For Accident Services

Driver Responsibility

If a rental car accident occurs due to the fault of Rental then he needs to pay an insurance access fee. 

Non- Insurance Issue

If you do not have a police report in that case you have to pay repair costs.

Recovery Timeline

Moosa Rent A Car prefers immediate recovery but the timeline normally depends on factors like your location. Moreover, if your accident occurs in the main areas of Dubai we will arrive in 10 minutes. On the other hand, in urban areas, you can get recovery services within 30 to 40 minutes. Furthermore, it is good to share your accurate location to avoid issues and hassle.

Pro Tips: It is good to save our company’s contact number on your phone for quick access during emergencies. Moreover, how much faster you get assistance, the better it is for you.