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Digital transformation is a priority in the UAE. The country has embraced the latest technologies, which are being used to upgrade government services. This enhances both living and visiting experiences. The Federal Authority for Identity and Citizenship (ICA) manages the population registry. It is responsible for the protection of data. The ICP Smart Services portal offers online transactions with minimum effort.
ICP Smart Services makes use of high-tech and digital platforms for administrative tasks. Such as applying for visas, renewing residency permits, and obtaining ID cards. All of which can be done online at home or on the go.
Let’s take a look at the contents of ICP Smart Services and its impact on government service. Moreover, check out the benefits it brings to both residents and government entities.
What is ICP Smart Services?
ICP Smart Services is a digital portal with various services. Like Emirates ID registration, residential visa issuance, and validating visas of Dubai can be availed of. The ICP is managed by the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP).
This platform allows users to apply for new visas, renew residency permits, track application statuses, and access identity card services.
It provides infrastructure support for immigration, customs, and port control.
It is best if you are starting a new company, or transferring to Dubai. The ICP Smart Services platform ensures an easy and successful settling down. With ICP Smart Services, you don’t have to worry about missing your important docs. Like Emirates ID, passport, residency, visa issuance, validity, and insurance.
You can use the ICP Smart Services web page, which is a friendly platform. It is used to check your visa and passport conditions from any device. This makes the application process faster and more efficient.
This system centralizes all necessary information. Thus, simplifying the immigration and travel documents management process. Residents in Dubai are advised to visit the nearest ICP office for initial registration. So, they can enjoy the benefits of the range of services that are available.
Stay updated via ICP’s official social media channels.
Services Provided by ICP Smart Services
- Visa Applications & Renewals – Apply for new visas, renew existing ones, and track visa statuses.
- Residency Services – Apply for and renew your Emirates ID, update residency details, and obtain family sponsorship visas. [Users can also check their residency status and validity through the platform.]
- Passport Services – UAE citizens can apply for new passports, renew them, or request replacements.
- Entry Permits – Tourists and business visitors can obtain entry permits for short- and long-term stays. [Golden Visa applicants can also track their application progress through the portal.]
- Status Tracking & Fee Payments – Monitor the progress of applications and make necessary payments online.
The function of ICP Smart Services
For Individuals
- Smart Number Login: Get access to your applications on any web-enabled device.
- Passport Services: Apply for, renew, or replace passports.
- Emirates ID Services: Update or check your Emirates ID status.
- Identity verification: Use your UAE ID to verify your identity online. It is a requirement for accessing the personal services.
- Visa Services: Apply for, renew, or cancel visas directly through the portal.
- Residency Services: Manage residency permits, including renewals and modifications.
- Entry Permits: Apply for or extend entry permits for visitors or returning residents.
- File Management: Access and manage personal files related to immigration and residency.
- Application Management: Modify applications online and reschedule canceled appointments.
For Companies
- Company Registration: Register or renew company registrations.
- DIY Employee Visa: Handle employee visa applications, renewals, and status changes with ease. It also includes cancellations.
- Labour and Employee Management: Facilitate and manage contracts and employee information.
- Document Verification: Confirm the authenticity of documents given by employees.
- Business Licensing: Apply for and renew business licenses and update business information.
For Foreign Tourists
- Tourist Visa Applications: Apply for various tourist visas. Including multiple-entry and long-term options.
- Travel Records: Check entry and exit dates and manage related documentation.
- Visa Extensions: Extend tourist visas without leaving the country.
For Government Bodies
- Multi-Department Services: Facilitate information hall to hall between Government ministries.
- Data and Reporting: Get statistics on immigration, residency, and visa issues for policy decisions. Especially, regarding statutory requirements and compliance.
- General Regulatory and Compliance Management: Confirm local laws. Manage them through grant licenses.
General Services
- Public Queries and Support: Access help desk services for queries related to any of the services.
- Feedback and Suggestions: Provide your feedback or place suggestions. So, we can make the portal services better.
- Educational Content: Learn the methods and access the tutorials on how to use the services.
- Financial Transactions: Watch fines, pay, apply for complaints, and ask for refunds online.
Who needs to register for ICP Smart Services?
You have to register with UAE ICP Smart Services in some cases:
- As a new resident: When you apply for a residency visa or identity card.
- For the renewal of or changes to the visa: When you want to renew your visa, change your visa status, or update your personal information.
- For the passport services: When UAE citizens need such services, like renewals or new applications.
- Businesses and Employers: For managing employee visas and other services related to customs.
- As a visitor: When you require an entry permit or visa extension.
- GCC Nationals: Residents of the Gulf Cooperation Council who need residency and ID services in the UAE.
Registration with ICP Smart Services is the key to easily accessing and managing various services online.
It is essential to understand that those who reside in or visit the UAE do not have to register. The registration option exists chiefly for the proper management of the residency and visa. It also provides identity services once one enters the country.
How to Register for ICP Smart Services
The process to register for ICP Smart Services is fast, simple, and online. Via the official Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) website. Here are the steps you need to follow in order to register on ICP Smart Services;
- Visit the official ICP Smart Services website.
- Click on ‘Create New Account’ and enter your details.
- Verify your email and mobile number.
- Log in and access the available services.
It’s recommended to use an updated browser for better functionality and ensure all documents are scanned clearly before uploading.
Other registration methods are:
In the Airport
You can register at the airport on arrival. Provide a Smart number and nationality at the Smart Services counter.
By phone
You can register by calling 800 9090.
Mobile app
You can download the UAE ICP mobile application from their website. This app will allow you to register and access services anytime.
How to Apply for Visas on ICP Smart Services?
The Golden Visa
The Golden Visa is a visa designed for individuals. Specifically, interested in living, studying, and working in the UAE for up to 10 years. It is a program for the most splendid people in the fields of technology, arts, sports, and foreign investors. Hospitality, health, and other sectors with high vacancy rates are also included in the list.
How to Apply for The Golden Visa
Log in to ICP Smart Services
Access the ICP Smart Services website. In case you haven’t an account yet, register it with your personal details and fulfill the verification.
Navigate to the Golden Residency Section
After logging in, select the section for Golden Visa applications. Click on ‘Public Services’ and then ‘Golden Residency.’
Review Eligibility Criteria
Firstly, check if you are qualified for the Golden Visa. This is the basic requirement for investors, entrepreneurs, specialists, researchers, and best students. Would you like to find out your eligibility?
You can also complete the eligibility questionnaire. Click ‘Golden Residency Services’ and then ‘Check Your Eligibility.’
Complete the Application Form
Provide the personal application form with your name, current visa status, and passport details. Also, give any information related to the qualification criteria as well. Such as investment details or academic records.
Upload Necessary Documents
Additionally, you must include all required documents. Like a copy of your passport, current visa, proof of investment, academic qualifications, etc. Make sure to double-check all questions before sending your application.
Pay Application Fees
Having finished the first step in your visa application form, go to the payment page. Pay the visa processing fees for your Golden Visa application.
Wait for Approval
The relevant authorities will receive and check your application. You can keep track of your application on the ICP Smart Services website.
Attend an Interview or Further Verification (if required)
In some cases, applicants will be invited for an interview or will be required to submit more information.
Receive Your Golden Visa
You will be informed about the outcome. If the visa is approved, you will get the Golden Visa. In addition, you may need to take biometrics, medical tests, or provide other relevant information.
Golden Visa Fees
Request Fee: 100 AED
Issue Fee: 100 AED
E-service Fee: 28 AED
ICP Fee: 22 AED
Smart Service Fee: 100 AED
Total registration fee: Between 2800 and 4800 AED.
Other Visa Options
Explore more visa options for business people and entrepreneurs on the ICP Services website.
Employment Visa
A visa is issued to individuals who have secured employment in the UAE. Typically sponsored by the employer.
Investor Visa
A visa for individuals who invest in property or business in the UAE. It is typically issued for 3 to 5 years and can be renewed.
Freelance Visa
A visa for freelancers or independent contractors. Allowing them to legally work in the UAE without a company sponsor.
Remote Work Visa
A visa for professionals who work remotely for companies outside the UAE. Thus, allowing them to live in the UAE while working remotely.
How To Track Your Visa?
To track your UAE visa application, you have several options:
Use Your Online Account
Log In
Access your online user account to track up to five visa applications. You’ll receive a tracking number via email after your arrival in the UAE. It includes your ICP registration number and a link to your online tracking account.
Track Progress
Monitor your application status directly from your account.
Contact the ICP Call Centre
You can call the ICP Call Centre at 600522222. Operators are available 24/7 to assist you with tracking your application.
Use Your Mobile Application
Log into the ICP Smart Services mobile application to check your application progress. It offers the convenience of tracking your visa status anytime, anywhere.
Check Your Visa Status
Online: You can check your visa status online before you arrive in the UAE.
Call Centre: Contact the ICP Call Centre for status updates.
At the Airport: Upon arrival, you can check your visa status at the airport counter. The Dubai Airport Customs Department will handle the entry process.
Using ICP Smart Services
Schedule Appointments
After receiving your tracking number, you can schedule appointments. Do it with immigration and labor authorities directly through the ICP Smart Services platform.
Dubai Land Department
You can also request an appointment with the Dubai Land Department for a visa. You can also apply for the residence entry process.
Before arriving in Dubai
Make Appointments
Schedule an appointment with the ICP service center online before arriving in the UAE.
Contact ICP
For more information or to make appointments, visit the ICP website. Or call 800 9090 (from within the UAE) or +971 4 227 7000 (from outside the UAE).
How to Apply for a Visa Extension
At the Airport
Visit the ICP services counter at the airport to extend your visa. This can also be done at the Dubai Airport Customs Department if you enter Dubai Airport.
Via Call Centre
You can also apply for an extension through the ICP call center by dialing 600522222. The process allows you to apply without needing a credit card or internet connection.
How to Apply for a Change of Status
Online Through ICP Smart Services
If you are already an ICP Smart Services user, you can apply for a change of status online. Log in to your ICP account and navigate to the relevant section to request the change.
Call the ICP Call Centre
For assistance in setting up your online application, you can contact the ICP Services call center.
Note on Changes
You are allowed up to two changes to your application. Any additional changes will incur further fees.
How to Apply for an Exit Permit
At the Smart Services Counter
Request your exit permit at the Smart Services counter.
Required documents: Passport, Visa of your dependent, and your residence card.
Once processed, your exit permit will be extended, and you will receive a new entry card.
Using Smart Services to Renew Your Visa
The Online Method for Renewal of Visa
- First, sign in to your ICP Smart Services account.
- Next, choose to renew your visa online by simply following the steps.
- Lastly, do not forget to upload your passport, visa, and residence card which are mandatory parts of the renewal process.
Tips on how to Proceed with ICP Smart Services for Visa Cancellation
Online Method for Cancellations
- Sign in to your ICP Smart Services account first.
- Then, go to the visa cancellation section.
- Afterward, you have to follow the provided prompts to cancel your visa.
- Make sure to have at hand all necessary particulars like your passport as well as visa information.
- Put in the cancellation request using the online mode.
- As a result of undertaking the above steps, you are going to be left with no valid visa. The validity is rejected under the UAE’s migration system. Be certain you do this prior to leaving the UAE or when there is no longer a need for your visa. So, as to avoid any legal problems.
Advantages of Getting ICP Smart Services
ICP Smart Services is the best way to fast and efficiently manage of immigration and citizenship. Here are the main advantages of it:
Accessible From Anywhere at Any Time
You can access and manage your applications from anywhere and anytime. Consequently, the need for physical visits to service centers is eliminated.
Faster Processing Time
The speedy processing time will be experienced along with the digital mechanisms. It also uses automation of work streams which significantly shortens the time of waiting for many.
Tracking in Reality
Your applications and documents can be followed up in the real-time period. It keeps you in the light of the latest information without the need for endless queries.
Less Cash and Smaller Paperwork
The tendency to submit applications in electronic formats minimizes the use of paperwork. It is the magic of being paperless and preventing the possibility of documents going astray.
Financial Benefits
The users and the government are the two sides that benefit from the cut expenses. By avoiding in-person visits and physical document submissions.
Intuitive and User-Friendly Interface
Because of its friendly interface, the ICP Smart Services online portal is very easy to use. Anyone irrespective of his/her digital skills can access it. It is also multilingual for your convenience.
A Safe Web
The UAE government ensures that your data and personal details are protected. It is a secure platform when you use ICP Smart Services.
Consider The Following When Utilizing the ICP Service
- A constant and stable internet connection should be ensured. So that there are no interferences throughout the application process.
- Be double sure to verify all information that you provide. So as to guard against errors that may pose a risk to your application.
- Before starting your application, ensure that you have soft copies of all the documents.
- You should be on a secure and private network. Especially, when you are entering personal or financial information.
- You should track the features of your application regularly.
- Utilize the multilingual support if it makes you more comfortable in a language other than English.
- You should log the reference number of your application for your future reference.
- Be vigilant about deadlines. Ensure that you submit your application way in time before actual expiration dates.
Benefits of Using ICP Smart Services ✔️ 24/7 Accessibility
Apply for services anytime, anywhere. ✔️ Fast Processing – Digital applications reduce paperwork and processing time. ✔️ Secure Transactions – Government-backed security measures ensure data protection. ✔️ Real-Time Updates – Track your application status in real time. ✔️ User-Friendly Interface – Simple navigation makes it easy to use.
Applicants should regularly check their registered email and SMS notifications for updates regarding their applications.
Conclusion
ICP Smart Services is the one-stop solution for the management of immigration and citizenship. You can take advantage of online access, less processing time, and real-time tracking. So, users could have a formal finish of the transaction with the government with less governmental bother. The features of the platform are secure and easy to use. They ensure less paperwork, which ensures a proper and effective service. ICP Smart Services is handy and feasible. This not only encourages the process but also saves time for residents and visitors.
For further assistance, users can contact the ICP customer support center or visit a service center in person if needed. By using ICP Smart Services, UAE residents and visitors can streamline their visa and residency processes efficiently. Always ensure your details are accurate to avoid delays in processing.
