How to Pay ADDC Bills Online in Abu Dhabi

Emila Hales
October 23, 2024

Abu Dhabi Distribution Company (ADDC) is responsible for the distribution of electricity and water across Abu Dhabi. Paying the ADDC bill on time continues the services without interruption. Lucky, ADDC offers several convenient methods for the residents to pay their bills online or in person.

In this detailed guide, we’ll explore different ways to pay ADDC bills and how you can manage the payments efficiently.

Paying ADDC Bills Online via the ADDC website

One of the most convenient ways to pay ADDC bills is via the official website. Here is how you can do it

Visit the official ADDC website.
Log in to your account by entering your credentials. If you are not registered, create an account by clicking on the sign-up option.
After logging in, navigate to the billing section.
View your current and previous bills
Select to pay your bill by using a credit card, debit card, or direct bank transfer
Enter the required payment details and confirm the payment process
After the successful transaction, you’ll receive a confirmation receipt for future records.

Paying via the ADDC Mobile App

The ADDC has made bill payment more accessible through a mobile app in Abu Dhabi. The app is available for both Android and IOS users to pay anywhere, anytime.

Search for the ADDC App on the App Store or the Google Play Store
Use your account. or create a new account
Go to the bills section and view your payments
Select the payment method, eg, credit card, debit card, or direct bank transfer
Complete the transaction and receive an electronic receipt

Automatic Bank Payment

The ADDC also offers an automatic payment service for bill payments in Abu Dhabi. It allows you to link your bank account to an ADDC account for direct payments. It is a straightforward way to ensure that your bills are paid on time.

Access to the website or app to log in to the account
Choose the direct debit option from the payment settings
You are required to link your bank account to an ADDC account. The process is facilitated through the Central Bank of the UAE.
Provide your bank details and automatic monthly payments to link the account
Once your direct debit is set up, the bill amount will be deducted from your account automatically on the due date.

Phone Call Payment

Consumers can conveniently pay their ADDC bills over the phone. The method offers an easy solution for all the individuals who do not use online platforms to pay the bill.

Dial 800-2332 to reach the ADDC customer support.
Once connected, you will be asked to provide your ADDC account number.
After the verification process, provide the credit or debit card details.
Once the details are verified, the payment will proceed.
You will receive a confirmation message via SMS.

Abu Dhabi Government’s TAMM website and App

TAMM is a one-stop solution for government services in Abu Dhabi. It offers a secure method for paying ADDC bills online.

Visit to official website or download the app.
Use your existing account for login details.
Search ADDC and select the services.
Once you assess your account, you can easily view your current and past bills.
Select your payment method to confirm the transaction.

Paying via Banks

Many local banks in Abu Dhabi also allow customers to pay their ADDC bill. They offer online banking portals or by visiting branches. Some of the banks offering the service are:

First Abu Dhabi Bank (FAB).
Abu Dhabi Commercial Bank (ADCB).
Dubai Islamic Bank (DIB).
Mashreq Bank.
Emirates NBD.

Here’s how to proceed:

Access your bank’s online portal
Look for the section of the utility bills
Choose ADDC from the list of service providers
Input your ADDC account number and retrieve the balance
Complete that transaction process by using your preferred payment method

Essential Tips for Paying ADDC Bills

If you are not on a direct debit system, it would be best to set monthly reminders to pay the bill on time.
Review your bill for any discrepancies.
No matter if you are paying online or in person, make sure to save the screenshots or receipts for future reference.
Check your water and electricity usage regularly to avoid unexpected high bills.

Conclusion

Paying your ADDC bills in Abu Dhabi has never been easier with a wide range of payment options available. No matter if you prefer online methods or in-person payments, the ADDC offers an ideal solution for everyone. By staying on top of bill payments, you can ensure smooth water and electricity services in Abu Dhabi.

Always select the method that suits you and double-check the payment records for accuracy.

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FAQs

You can pay your ADDC bill online through the ADDC official website, mobile app, or UAE payment portals like Abu Dhabi Pay.

ADDC Quick Pay is a feature that lets you pay your bill instantly by entering your account number—no login required.

Yes, use the ADDC Quick Pay or Abu Dhabi Pay to settle bills without logging in.

Yes, you can pay via bank apps, kiosks, SMS, or by visiting any ADDC customer service center.

You can verify payment status by entering your account number on the ADDC portal or using their mobile app.

Emila Hales

My name is Emila Hales. I've been living in the UAE for the past five years, and I absolutely love traveling. Writing about my travel experiences is something I enjoy, and I'm excited to share my adventures with others who are passionate about exploring new places

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