The Nol Card is a digital card that can be used for payment on various public transport services. Roads & Transport Authority (RTA) of Dubai provides the Nol Card Balance Transfer Service. This allows balance transfer from one Nol to another. All cardholders of Nol are served by this service.
When a customer’s Nol card has an insufficient balance, they can opt to top it up. Or use the balance transfer service offered. It is critical that at least one of the Nol cards involved in the transfer process contain sufficient funds.
Understanding the Nol Card and its Functionality
Dubai’s Road and Transport Authority (RTA) provides one such smart card called a NOL card. It is employed for paying fares while traveling with some specific types of mass transit. Like buses, undergrounds, taxis, trams and water buses.
Some examples include Smart Cards and Octopus Cards. Each chip-based card contains information about its user’s account number. This information is communicated to a read-head on buses or other transport vehicles. Whenever someone pays for fare then he holds his wallet against said read-head.
Steps Involved in Transferring Balance from One Nol Card to Another
Transferring credit between two different NOL cards is simple. The transfer steps must be understood by both users who should have two NOL cards themselves. If you need assistance, you can consult our step-by-step guide for uninterrupted transactions.
Methods of transferring Nol card balances
- Online Nol Card Balance Transfer via RTA Mobile App
- Transfer Through the Ticket Vending Machine
- RTA Service Centers Transfers
- Nol to Nol Transfer Via eWallet Process
Online Nol Card Balance Transfer via RTA Mobile App
To complete your online balance transfer using RTA Dubai app follow the steps below:
Download and Install the RTA Dubai App
Commence by downloading and installing the RTA Dubai application from your mobile device.
Launch the RTA App and Log In
Open the app and log in to your account.
Activate NFC on Your Mobile Device
Make sure that Near Field Communication (NFC) is enabled on your phone.
Select the “Nol to Nol Transfer” Option
On the other hand, you may select the “Nol to Nol transfer” option in the app.
Tap the Sender’s Nol Card
Bring the sender’s NOL card close to your phone back to read its data about this item
Tap on the Receiver’s NOL Card
Now make a similar action with regard to the receiver’s NOL card.
Enter Amount for Transfer
Insert an amount that the customer wants to be transferred from the sender’s card onto a receiver’s one.
Hit Continue
After which click the proceed button. Then, let them go through.
Transfer Nol Card Balance Through the Ticket Vending Machine
Ticket vending machines are also called POS terminals. They can be found at metro stations; bus stops and other public places. Here is what you need to do in order to transfer your Nol card balance using one of these machines.
Visit a Ticket Vending Machine
Proceed to an available ticket vending machine or terminal.
Access Nol Card Services
Use the screen to bring up services from the Nol card.
Choose the “Transfer” option
Click on the “Transfer” option after that.
Insert Source Nol Card
Put the balance transferring Nol card into this machine.
Insert Target Nol Card
Insert the receiving NOL card into the machine.
Enter Required Information
Give the number of the target’s Nol card. The amount you want to transfer
Enter Confirmation Code
Type in confirmation code provided by the machine then submit it.
Pay for Service Fee (if any)
Finish transaction by paying service charge if applicable.
After transferring, it takes a few minutes for the updated balance to appear on the target NOL card.
More Related Info:
Transferring NOL Card Balance at RTA Service Centers
RTA Service Centers are also referred as Customer Happiness Centers which can be found across Dubai. You should follow these steps when transferring your Nol card balance at one of them:
Visit the Nearest RTA Customer Happiness Center
Go for help to nearest RTA servicing center
- Request a Nol to Nol Balance Transfer
Tell an agent that you would like a balance transferred from one Nol card to another one.
- Give him/her Source Nol Card
Hand over the card with a negative value (source).
- Provide him/her with Target Nol Card and Amount
Issue him/her with this transfer target’s Nol number. And tell him/her how much should be transferred too.
- Pay for Service Charge (if there is any)
Settle any applicable fees for this service accordingly too.
- Wait for the Transfer to Complete
The transfer will be completed by this representative.
RTA Service Centers: Names & Locations
RTA Customer Happiness Center – Al Barsha
Address: Dubai Police Traffic Building, Sheikh Zayed Road, Al Quoz Industrial Area 3, Dubai, United Arab Emirates
RTA Customer Happiness Center – Al Kifaf
Address: Al Kifaf Center, Near Zabeel Park, Sheikh Khalifa Bin Zayed Street, Al Kifaf, Dubai, UAE
RTA Customer Happiness Center – Al Manarah
Address: Dubai Municipality, Al Manara Center, Sheikh Zayed Road. Near Noor Bank Metro Station, Dubai, United Arab Emirates
RTA Customer Happiness Center – Al Twar
Address: 1st Floor, Al Twar Centre, Al Nahda Street, Next to Ministry of Education, Dubai, UAE
RTA Customer Happiness Center – Deira
Address: Behind Dubai Traffic Court, Al Quds Street, Al Twar 1, Dubai, UAE
RTA Customer Happiness Center – Umm Ramool
Address: Marrakech Street, Opposite Emirates Metro Station, Umm Al Ramool, Dubai, UAE
Nol to Nol Transfer via eWallet
One of the features of Nol cards is the “eWallet”. It provides an efficient manner for managing several kinds of balance transfers. It works as follows:
- Create an eWallet
Start by creating or registering with an e-wallet. The RTA’s official website directly links your Nol Card to this eWallet account. It serves as a separate fund holding for money other than the Nol Card itself.
- Top Up Your eWallet
To add funds to your eWallet, choose from different payment methods. But choose it according to the RTA platform.
- Use Your Wallet Directly
This wallet can be used directly for transfers. It does not allow direct transfer of balances between two Nol Cards.
- Help someone with your Wallet
Should there be a need? You may use your eWallet to pay for others’ smart card travel.
- Keep Track of Separate Balances in Wallet and Card
Make sure that you maintain separate balances on your wallet from those on your NOL card. Especially if they are different. This way, one can effectively manage their finances across different platforms.
These methods offer various options for managing and transferring card balances. By multiple holders of NOL cards effectively to their accounts.
Related: Check NOL Card Balance Check
Nol Card Balance Transfer Charges and Fees
Roads & Transport Authority (RTA) offers a free NOL card balance transfer service. However, if one needs a refund of cash from the Nol card balance, then there is a service charge. It amounts to 2.5% or 5 AED whichever is higher.
Benefits of Nol Card Balance Transfer
Nol to Nol balance transfer service is offered by RTA Dubai. It comes with several advantages for customers:
Helping Friends and Loved Ones
Through this feature, you can help another person as well. In case a friend has run low on credit, you can move some funds from your card to theirs. Thus, enabling them to use public transportation such as buses or Metros.
No Need to Travel Anywhere
You don’t have to go anywhere. You can do this through online Nol to Nol fund transfers. Via RTA Dubai App while at home, in the office, or any other place. There is no need to visit physical locations in order to complete this process.
100% Free Service
The RTA Dubai provides these services without any added costs. You may transfer your NOL card balance without extra fees levied on top. Thus, making it an economical option for holders of these cards.
These advantages make Nol card balance transfer the best choice for Nol card usage in Dubai.
Various Methods to Check NOL Card Balance
Method | Description |
---|---|
RTA Website | Go to the RTA website to log in and check your balance. |
RTA Dubai App | Use the RTA app on your phone to check your balance easily. |
Ticket Vending Machines | Find machines at metro and bus stations to check and recharge. |
Customer Service Centers | Visit RTA centers for help with checking your balance. |
NOL Card Readers | Use readers at stations and stores to see your balance when you tap your card. |
SMS Service | Send a text with your card ID to get your balance by SMS. |
Retail Outlets | Some stores can check your balance and help you top up your card. |
Conclusion
It is available to every registered user of the Nol card balance transfer service. Who can transfer the balance from one Nol card to another at any given time? These step-by-step instructions are a must follow for an easy and errorless transfer. After the transfer, customers would verify their Nol card balance. Check if the balance has been updated on RTA’s website or via their mobile app.