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A Guide to DU Recharge!

DU bank balance
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If you live in the UAE, chances are that either DU or Etisalat will be your network provider. Since they are the most popular telecom providers in the region. Thus, it is important to check your SIM card balance regularly to keep using their services. This article will outline a complete guide on how to quickly carry out a DU Balance Check. As it could be perceived as tricky by many users.

Prepaid users of DU and postpaid users can find out the amount remaining in their accounts. They can also check other details concerning their SIM cards through this detailed instruction.

Dear fantastic DU users! Are we all set? Let’s begin.

How to Recharge Your DU SIM Card?

Quick DU Recharge via DU Website:

Step 1: Open the official DU Website.

Step 2: Go to the header part of the website and click on quick recharge Du Card.

Step 3: Type-in your mobile number and follow instructions to complete the recharging process.

DU Recharge Via Balance Transfer

Step 1: Dial (*121) Recipient Number Amount AED# from your DU SIM card.

Step 2: Follow prompts to complete the transfer.

Third-Party Apps or Websites Can also Recahrge Du Card 

Like Supercharge, Ding, SEADM, and Recharge can also be used for adding funds to your DU SIM card. The general way is as follows:

Step 1: Download one of them and sign up for it.

Step 2: Look out for the top-up option. Then enter your cell number together with other payment details including name, card no., etc.

These are steps on how you can check balance, data bundle and recharge DU SIM card. Stay connected without any effort!

Du’s One2One Transfers

Du Recharge

Du’s prepaid customers have the option of using the One2One service. It allows them to share credits with other prepaid users in the UAE. This is very handy when there’s a frequent need for family members’ accounts being topped up. Or when friends need some credit sent their way instead of going through physical cards. Thus, making trips to stores convenient every time. When someone needs credit shared with their friends or family members.

There are two ways that you can benefit from this One2One service:

Du’s One2One Option 1:

Dialing 121 followed by recipient’s mobile number then # and amount.

Press the call button on the phone after dialing the above combination.

When prompted press (1) if the transaction was successful. Or (2) if one does not want to go ahead with transaction cancellation. Congratulations! You will receive an SMS confirming the completion of the transfer.

For instance, to send AED50 to 050-123-4567, you would dial 1210501234567*50#.

Du’s One2One Option 2:

Dialing *135#

Choose Option 2 for One2One Transfer

Enter the recipient’s phone number and amount and complete.

DU Balance Check

Here are some ways to monitor your balance:

  • DU Balance Check Using Short code (Prepaid Users)

Customers can conveniently check their balances via short code. See below for instructions:

Step 1: Press *135# on your mobile device keypad.

Step 2: Press the “Call” button and a message with credit details shall be sent to you soon after.

  • Checking DU Balance Through SMS (Prepaid Users)

You may check for your balance by sending an SMS as suggested below:

Step 1: Create New Message

Step 2: Type “Balance” and send it to “1335”. You’ll receive a reply with information about your balance in some seconds.

  • Checking DU Balance by DU Web Portal or DU App (Prepaid & Postpaid)

The online option is available as follows:

Step 1: Visit the Du web portal or download Du app from iOS or Google Play Store

Step 2: Sign-in using credentials or type OTP sent on registered mobile number.

Step 3: Click “My Account” to see the balance.

  • Checking DU Balance Using Short code (Postpaid Users)

For checking the remaining balance being used by one as his phone bill:

Step1: In the message section; type “Rewards.”

Step 2: Send to “1233”. You will receive your balance information through a text.

How to Check DU Data Balance?

For DU Prepaid Users

To check your data balance as a prepaid user in DU use the following ways:

Method 1: Dial *102# on your DU SIM card and on the screen, you will view it.

Method 2: Login into Du Web Portal, select “My Account” and look at available data amounts.

Method 3: Accessing My account on the Du Mobile App. Then sign in to confirm how much data is left for postpaid users.

For DU Postpaid Users

Method 1: Type “Rewards” and text it to 1233. This will prompt a reply containing balances plus some additional information about consumed data.

Method 2: Log into Du Web Portal > My Account > View remaining volume of data bundles

Method 3: Using Du App, log in, then see postpaid data balances.

DU Services and Fees

Du Services

 

The advantage of DU service is that it has no extra fees. The minimum amount that can be transferred is AED 2 while the maximum is AED200. You can do a maximum of twenty-five such transfers every day. Thus, making it good for regular family and friends remittances.

International Transfer with Du

Du’s international transfer service allows you to top up mobile numbers in 173 countries worldwide. Whether you need to send balance to neighboring countries like Oman or further destinations like Chile, Du’s service makes it easy.

Steps to Transfer Internationally:

  1. To send credit internationally:
  2. Send an SMS to 1700.
  3. Enter your country code followed by your telephone number.
  4. Select any transfer amount from those shown and confirm it.

You may also reply with List command if you want eligibility status in different countries. For example, a help message might well be sent if more information about the same is needed. However, the welcome menu shall be displayed when any word is typed out instead.

Fees:

With Du International Transfer, customers have no limitations at all. Because there are no additional charges.

Du is an outstanding provider of telecom services in the UAE. It offers a variety of other services to suit the needs of its customers. Here are some of the notable ones:

Postpaid Phone Plans

Out there are several post-paid phone plans offered by Du. Starting from AED 125 per month and each with unique benefits as follows:

  1. Power Plan 125:
    At AED 125/month, it includes 4 GB national data, 100 Flexi minutes and extra data for three months-10GB.
  2. Power Plan200:
    At AED 200/month, it includes 13 GB national data, 400 Flexi minutes. Roaming data (100MB) and Disney+ subscription.
  3. Power Plan250:
    At AED 250/month, it has non-stop national data (up to 3 Mbps),500 Flexi minutes. Roaming data (200 MB), Prime Video and Disney+ subscriptions.
  4. Power Plan300:
    At AED300/ month has non-stop national data (up to10 Mbps). 800 Flexi minutes, roaming data(1GB), Prime Video Disney Subscription.
  5. Power Plan500:
    At AED500/ month has unlimited national data & speed. 1500 Flexi minutes, roaming date(10GB) plus Prime Video, & Disney+, OSN Subscriptions.
    Buying plans online may give you access to exclusive offers and discounts.

Amazon Prime

Du offers a great deal on Amazon Prime subscriptions. Providing benefits like next-day free delivery on eligible items. Moreover, free international delivery on US items over AED 100. Exclusive early access to deals, and access to a vast range of Amazon Originals, popular movies, and TV shows. You can stream content on various devices or download it for offline viewing.

Amazon Prime members also get free games, in-game loot, and a Twitch channel subscription. It is for every 30 days, along with other perks like ad-free viewing and exclusive emotes.

Apple TV 4K

Du customers can get an Apple TV for just AED 30 per month with no upfront costs. This offer includes a complimentary 1-year subscription to Apple TV. This gives you access to award-winning shows and movies on Apple’s streaming platform.

TV Packages

Starting at AED 39 per month, Du offers a variety of TV packages. Including channels in Russian, French, Arabic, English, and more, catering to diverse preferences. Customers can customize their TV packages, choosing multiple languages or genres to suit their interests.

Smart Plans

The Smart plans are for people who like things that are simple. As they offer a good value with their data and talk packages. These are for users who want fuss free services that they can easily understand.

Prepaid Plans

Flexible prepaid plan:

This prepaid plan is flexible in the sense. It allows customers to choose the amount of data and minutes they need every month. This means that users can adjust their plan according to what they need. Hence, paying only what they use.

Yearly Flexi Plan:

This plan is designed for those customers wishing to save over the long-term. Users get 50% discount by making yearly payment, as well unlimited calls on one du number. It’s perfect for those who have a regular usage pattern and want to save on their mobile expenses.

Special Services

  • Online Bonus:
    Customers recharging online with AED 25 or more will get an extra 20% bonus. Thus, providing additional benefits and convenience.
  • Credit Protection:
    This feature sets daily charges at AED2/day without any bundle in place. Thus, helping them keep tabs on expenditure while safeguarding their credit status.
  • You Matter Offer:
    An exclusive offer specifically targeting senior citizens and persons of determination. Delivering bespoke benefits to match their specific circumstances.
  • Smartphone Value Back:
    With prepaid credit back up facility, customers receive up to 90% money for device value. This makes it a profitable option if you want to upgrade your smartphones sooner.
  • Out of Credit Service:
    If you are out of credit you can dial *108# and obtain an emergency top-up. So that you stay connected always.
  • Post-Call Notifications:
    Track your prepaid mobile balance right after placing a call. Thus, enabling you to manage your spending more effectively.
  • International Top-Up:
    Send mobile balance across countries using international top-up service. It is available in more than 173 countries worldwide.
  • Mobile Number Portability (MNP):
    Switch over from another network but retain your present number when replacing your sim card. With this, enjoy double-data offers as a bonus for change of networks.

Benefits of Using Du Mobile

Quick Access

Securely access your account without the need for username and password; it makes service management easier on-the-go.

Account Management

Link all the multiple accounts and manage them from one platform by registering online. Hence, making the process easy for clients with multiple lines or services.

Payments and Recharges

This means that you can pay for your own purchases or also pay for another person’s recharge when it is really necessary. This makes it convenient to help out family members or friends when needed.

Biometric Payment

This implies that biometric verification comes in handy during instant payment of bills. Thereby, increasing security levels during transactions.

Roaming Bundles

Buy roaming bundles directly from the app while you are away. This ensures that wherever you are, you stay connected.

Customizable Plans

Let me tailor my voice and data packs to suit my individual needs. This way I am able to take control over my mobile expenses.

Unlimited Calls

These plans include unlimited calls to favorite numbers. As it suits perfectly for staying in touch with loved ones.

Digital Experience

The du app encompasses a full digital experience. Customers can manage their mobile plans, buy add-ons and even track usage from their smartphones.

Tips and Tricks for Using Du Mobile

  • Maximize Your Data Usage: To avoid going beyond your limit, you should monitor data consumption through the du app. You can also choose a plan with a data rollover that enables you to use the unused data.
  • Take Advantage of Online Bonuses: The 20% bonus you receive when recharging online with AED 25. Or more boosts the value for your top ups.
  • Utilize Credit Protection: If you don’t have any plans then activate the Credit Protection feature. It caps your daily data usage at AED 2 thereby preventing unexpected charges.
  • Customize Your Plan: With du’s customizable plan options, one can pick voice and data packs according to their requirements alone. So that they don’t pay for what they never use.
  • Keep Track of Special Offers: Check out the Special Offers tab within the du application on a regular basis. Or dial *055# in order to browse and activate new offers customized in line with your interests.
  • Use the International Top-Up Service: Connect with people outside UAE through international top up service. This allows users to credit numbers abroad without having to go there personally.
  • Activate Unlimited Calls: For frequent callers, there is an option of choosing a package. Where unlimited calls are provided free of charge for selected numbers. Hence, reducing call costs incurred on such calls.
  • Make the Most of Roaming Bundles: By buying roaming bundles from the du app before traveling, a user can maintain connectivity. While abroad without incurring heavy roaming expenses.
  • Leverage Post-Call Notifications: In case you are using prepaid airtime, activating post-call notifications will allow you track balance. It is done after every outgoing call thus helping better manage finances.
  • Secure Your Account with Biometric Payment: Use biometric authentication in order to pay bills instantly through Du App. It is convenient and secure plus easy to recharge account balances without much hustle.
  • Port Your Number Easily:  When moving to Du, opt for Mobile Number Portability (MNP), which will keep your telephone number and let you enjoy double-data benefits that are exclusive to du’s new subscribers.
  • Explore Entertainment Options: Get du packages to enjoy TV or subscribe to any of the selected plans. It includes Amazon Prime, Apple TV + and other products while choosing from the available options.
  • Recharge for Family and Friends: Du application can be used by customers who want to surprise their loved ones. Through credit recharge or payment of bills on their behalf.
  • Watch Out for Exclusive Online Deals: Search for online-exclusive deals when buying a plan or device. So that you don’t miss the best values that may not be seen in offline stores.
  • Stay Updated with the du App: Downloading and updating your Du app regularly is necessary. As it gives access to all recent features and aids in managing one’s account better. It also serves as an information source about new services and offers.

Conclusion

du Mobile offers a wide range of plans, services and features to cater for different demands of customers in UAE. You can get a flexible prepaid plan and postpaid plan full of features. Or enjoy extra services like international top-up and TV packages, there is something for everybody at Du. Use this guide to explore your options and identify a program that meets your needs best.

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FAQs

Power Plans offer more data, international minutes, and additional perks. Like device options, while Smart Plans are simpler and focused on value.
Dial *135# to check your balance instantly.
Yes, you can change your plan through the du app or by visiting the du website.
You can activate Credit Protection by dialing 13511#.
Yes, you can port your existing number to du through Mobile Number Portability (MNP).
Use the International Top-Up service via the du app or by dialing 13570#.
It allows you to get emergency credit by dialing *108# when you’re out of balance.
Yes, du offers a variety of roaming bundles that can be purchased through the du app.
You can set up biometric authentication in the du app for quick and secure bill payments.
Yes, the "You Matter" offer provides tailored benefits for the elderly and people of determination.
Select Power Plans offer free unlimited calls to a favorite number.
Pay annually to receive a 50% discount on the Yearly Flexi Plan.
Yes, du offers TV packages starting from AED 39/month, accessible through your mobile plan.
Amazon Prime is included in select du Power Plans at no extra cost.
Use the "Quick Access" feature in the du app to securely access your account without needing a password.
You can redeem it as prepaid credit directly through the du app or customer service.
Dial *055# or check the Special Offers tab in the du app to activate offers.
Yes, du allows full customization of voice and data packs to suit your preferences.

Lily Olivia

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AED 45 /day
AED 1200 /mo.
AED 40 /day
AED 1100 /mo.
AED 40 /day
AED 1200 /mo.

FAQ's

Frequently Asked Questions

What is the difference between Power Plans and Smart Plans?

Power Plans offer more data, international minutes, and additional perks. Like device options, while Smart Plans are simpler and focused on value.

How can I check my balance on a prepaid plan?

Dial *135# to check your balance instantly.

Can I change my plan online?

Yes, you can change your plan through the du app or by visiting the du website.

What is the minimum recharge amount to receive the Online Bonus?

The minimum recharge amount is AED 25.

How do I activate the Credit Protection feature?

You can activate Credit Protection by dialing 13511#.

Can I keep my existing number if I switch to du?

Yes, you can port your existing number to du through Mobile Number Portability (MNP).

How can I transfer credit to an international number?

Use the International Top-Up service via the du app or by dialing 13570#.

What is the out-of-credit service, and how do I use it?

It allows you to get emergency credit by dialing *108# when you’re out of balance.

Are there any roaming bundles available for frequent travelers?

Yes, du offers a variety of roaming bundles that can be purchased through the du app.

How can I pay my du bill using biometric authentication?

You can set up biometric authentication in the du app for quick and secure bill payments.

Is there a special offer for senior citizens and people of determination?

Yes, the "You Matter" offer provides tailored benefits for the elderly and people of determination.

What’s the best du plan for unlimited calls?

Select Power Plans offer free unlimited calls to a favorite number.

How can I get a discount on my yearly Flexi Plan?

Pay annually to receive a 50% discount on the Yearly Flexi Plan.

Can I watch TV on my du mobile plan?

Yes, du offers TV packages starting from AED 39/month, accessible through your mobile plan.

How do I get an Amazon Prime subscription with du?

Amazon Prime is included in select du Power Plans at no extra cost.

What should I do if I forget my du account password?

Use the "Quick Access" feature in the du app to securely access your account without needing a password.

How do I redeem my Smartphone Value Back credit?

You can redeem it as prepaid credit directly through the du app or customer service.

What are the activation codes for special offers?

Dial *055# or check the Special Offers tab in the du app to activate offers.

Can I customize my du plan based on my needs?

Yes, du allows full customization of voice and data packs to suit your preferences.